Do you have WIFI?
Yes, with a good, strong signal in all rooms. St Agnes has fantastic broadband speeds. We are also located in an excellent spot for receiving a strong Vodafone 4G signal.
Can we take a pet?
Unfortunately, not. To ensure we maintain the highest standards we do not accept any pets, sorry.
Linen – what is provided?
We supply all bed linen, towels and tea towels, washing up liquid, hand soap and a couple of dishwasher tabs. Cot linen is also provided. Just bring your own beach towels.
Fuel & Power
It’s all included.
Arrival and Departure
Arrival is after 3pm and departure is by 10am. This provides us with enough time to ensure everything is perfect for our next guests. Key collection instructions and directions will be emailed to you the week before your holiday starts.
What happens if we want to amend our booking?
We will do our best, within reason, to accommodate your request. Like any other holiday, we recommend your trip is insured.
We either deferred bookings or gave refunds for bookings not fulfilled due to Covid related issues. During unprecedented times we always remained reasonable and fair to our clients. We abhor those who profiteered during the crisis, our prices for 2021 have only increased in line with inflation. Just like many other St Agnes-based businesses, we are ethical; you can book with us with confidence.
Problems – what if an unexpected problem occurs?
Everything within reason will be taken care of to ensure your holiday is simply perfect. The Welcome Book has all the contact details you might need. It is quicker to walk than to drive to either the doctors, dentist or chemist, which are all very close by.
Is my booking secure?
Yes. That said, we are not ABTA registered as we are a family renting our home. A mutually binding Holiday Let Agreement will be sent to you during the booking process. We have been successfully letting Apt One Trearren for several years now. Please view our testimonials we have lifted from our guest book as evidence of the high quality we strive to offer you.